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Cheat sheet
CBSE · Class 11 · Psychology

Thinking

Concepts and images, steps in problem solving and its obstacles, deductive and inductive reasoning, decision-making, creative thinking and its stages, and language and thought.

Key ideas

Remember

Divergent thinking abilitiesfluency (how many ideas), flexibility (how many kinds), originality (rare ideas), elaboration (details)
Creative processpreparation → incubation → illumination (“Aha!”) → verification
Obstaclesmental set (same old steps); functional fixedness (only the usual use)
Decision-makingchoices already known; weigh costs and benefits
Language stagescooing → babbling (about 6 months) → one word (about 1 year) → two words (18–20 months)
Lateral vs verticaldigging in a new place vs digging the same hole deeper (de Bono)

Watch out

Worked example

Suppose a student lists 14 uses of a newspaper, falling into 7 different kinds of use. Which numbers show fluency and flexibility? What would make an answer original?

Working: count of ideas; count of categories

Answer: Fluency 14 (the number of ideas); flexibility 7 (the variety of kinds); an original answer is a rare, unusual use