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Class 11 Business Services worksheet
CBSE Business Studies. Features of services, banking and e-banking, principles and kinds of insurance, communication, transport and warehousing. Every sheet has 20 questions in three sections and an answer key, and the numbers change every time.
Sample questions
Real questions from this chapter, as the app sets them. Tap Answer to see the answer and working.
Section A · multiple choice
- 1.
Services that cannot be stored for future use are said to be:
- consistent
- separable
- tangible
- perishable
Answer
(d) perishable
- 2.
What is meant by “cash credit”?
- a loan against security, drawn as needed up to a limit
- sending money from one place to another
- a bank’s order payable on demand at another branch
- the amount paid by the insured to the insurer
Answer
(a) a loan against security, drawn as needed up to a limit
- 3.
A trader insures goods he owns, as he would lose if they were damaged. Which principle of insurance applies?
- contribution
- mitigation
- utmost good faith
- insurable interest
Answer
(d) insurable interest
Section B · short answer
- 4.
What are services?
Answer
Intangible activities that are separately identifiable, provide satisfaction of wants, and are not necessarily linked to the sale of goods.
- 5.
Explain each term: (a) warehousing (b) remittance
Answer
(a) storing goods until they are needed (b) sending money from one place to another
Section C · long answer
- 6.
Explain the features of services.
Answer
Intangibility, inconsistency (each delivery differs), inseparability of production and consumption, no inventory (perishable), and involvement of the customer in delivery.
Fresh sheets for your child
In the app, every Business Services sheet is new: the app remembers the questions your child has already had and leaves them out. Print the sheet as a PDF, or use notebook mode and write the answers in a notebook.
Coming soon for Android and iPhone.