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Class 11 Emerging Modes of Business worksheet
CBSE Business Studies. E-business and its scope (B2B, B2C, C2C, intra-B), benefits and limitations, online transactions, security, and outsourcing. Every sheet has 20 questions in three sections and an answer key, and the numbers change every time.
Sample questions
Real questions from this chapter, as the app sets them. Tap Answer to see the answer and working.
Section A · multiple choice
- 1.
Carrying on business transactions over computer networks is:
- franchising
- barter
- outsourcing
- e-business
Answer
(d) e-business
- 2.
What is meant by “business process outsourcing”?
- outsourcing work processes such as call centres or data entry
- scrambling data so that only the intended receiver can read it
- an agency that handles payment between buyer and seller online
- the risk that an order, delivery or payment fails
Answer
(a) outsourcing work processes such as call centres or data entry
- 3.
Which of these is an example of intra-B commerce?
- A firm sends offers to its customers by email.
- A student sells old textbooks to another student online.
- A car maker orders tyres from its supplier online.
- The sales and production departments of a firm share orders on its network.
Answer
(d) The sales and production departments of a firm share orders on its network.
Section B · short answer
- 4.
Distinguish between e-business and e-commerce.
Answer
E-commerce covers buying and selling online; e-business is wider and includes all business transactions done online, within and outside the firm.
- 5.
Explain each term: (a) payment intermediary (b) business process outsourcing
Answer
(a) an agency that handles payment between buyer and seller online (b) outsourcing work processes such as call centres or data entry
Section C · long answer
- 6.
Explain the scope of e-business.
Answer
B2B (between firms), B2C (firm to customer), intra-B (within a firm), and C2C (between consumers); each covers ordering, payment and information flows online.
Fresh sheets for your child
In the app, every Emerging Modes of Business sheet is new: the app remembers the questions your child has already had and leaves them out. Print the sheet as a PDF, or use notebook mode and write the answers in a notebook.
Coming soon for Android and iPhone.